FAQs!!

Q: Which of your coffees are Organic?

A: All of them.

Q: Which of your coffees are Ethically Traded?

A: All of them.

Q: Which of your coffees are Specialty Grade?

A: All of them.

Q: What are your retail packages made of?

A: Our retail packages have a kraft paper outer-layer with a high barrier film liner made from plant based plastic -- known as polylactic acid. PLA is non-toxic and doesn't contribute to microplastic pollution in the environment. The bags are compostable and the liner will break down to lactic acid when exposed to water and heat.

Q: Why don’t you have any French Roast coffee listed in your offerings?

A: We believe that French Roast coffee is over-roasted. Over-roasting introduces too much carbon and erases the unique identity of each coffee — it also causes it to be too bitter and potentially coats the roasting drum with bitter oils that affect other batches. We also feel that it is a disservice to the specialty grade coffees that we procure. We offer carefully dark-roasted coffees that we think you’ll enjoy much more.

Q: Do you have any flavored coffees in bulk?

A: No, we don’t flavor our bulk coffee. However, each origin of coffee and our coffee blends have nuances and some of the nuances are so pronounced, you might perceive that they are flavored. The cupping notes are descriptors, not flavorings.

Q: Do you ship your coffee?

A: We ship to all 50 states and many US territories and military POs.

Q: Do you make fresh sandwiches and pastries?

A: No, we are not a deli. We are first and foremost a coffee roastery / manufacturer that happens to sell cups of coffee and espresso drinks. We are not zoned / approved for cooking food at this time. We do, however, carry many pre-packaged snacks and pastries from local partners on a limited basis!

Q: Why do you ship your coffee in used shipping boxes and not fancy branded ones?

A: We believe in getting a second use out of shipping boxes (AKA: up-cycling). We are not a company known for gimmicks. We are trying to cut down on unnecessary waste and environmental impact. We believe it's the right thing to do. Your coffee will likely ship in anything from a used Amazon box to boxes that once contained items that were shipped to us. It's how we roll. It's effective and keeps costs down for everyone!

Q: What does “Drink it Black” mean?

A: We encourage our customers to try our coffees without any additives to experience the coffee’s truest identity.

Q: What is the “Drink it Black Challenge”?

A: Try drinking OUR coffee for 7 days without additives. We’re pretty sure that you won’t go back. If you make it the entire 7 days we’ll give you 5% off your next bulk coffee purchase. No pressure, of course.

Q: Why are some coffees more expensive than others?

A: Our pricing is based proportionately with our cost of procurement of raw coffee and its processing. Simply stated; some coffees cost us more than others. That is reflected in the end price.